Status

Tilelook not available due to unexpected server issues – We are working on it!

Earlier today our cloud service provider, OVH, informed us about an accident that happened in their data center where our Tilelook servers are hosted (view news stories here).

This is a quick note just to let you know that we are working on restoring our service as soon as possible, currently we expect to have Tilelook fully online again within the next 48 hours. We expect to restore all user’s data (all saved projects and other assets) that have been saved on Tilelook until today.

If you have used the Design Tool in the last 7 days, it’s possible for you to work with it in “offline mode”. This means you can open any project you have saved on file and render on your local machine, but unfortunately it’s not possible to download or upload any asset from or to Tilelook until the service is restored completly.

Please accept our apologies for this inconvenience. For any updates please visit back here.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s